Blog

Contact Centers: What They Are and What They Can Do for Your Business

Posted by Kolten Montgomery on  Oct 2019

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Category: Blog
Most people are more familiar with traditional call centers than they are with contact centers. Call centers are dedicated locations within or outside the company where people sit in front of a computer and take customer calls. Call centers have worked perfectly fine for many years, but the way we communicate has changed dramatically, and this is much like many things from the past that will soon end. The following entails the future of contact

Don’t Worry, Keep Your Employees Happy: Ways to Create a Good Morale in the Workplace

Posted by Kolten Montgomery on  Oct 2019

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Category: Blog
Good morale in the workplace is essential for running a successful and productive business. Business owners should stop worrying quite so much about the bottom line and strive instead to create a pleasant, motivational and rewarding work environment with happy employees. If a positive and productive workplace is established for competent coworkers, the bottom line will often take care of itself. These fundamental elements of building a sound business are a key part of improving

Aspects of Business It Pays to Never Stop Learning About

Posted by Kolten Montgomery on  Sep 2019

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Category: Blog
The art of doing and conducting business has stayed more or less the same for centuries. However, recent technological advancements have changed the name of the game in many ways. Today, arguably the worst possible thing to do as a business leader is to remain stagnant and never acquire new knowledge. Here’s why you should always be learning something new, and how to do it. New Marketing Strategies Over the past decade, many businesses have

Ways to Create a Better and Safer Experience for Your Customers

Posted by Kolten Montgomery on  Aug 2019

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Category: Blog
Providing your customers with an enjoyable experience is not only best for obtaining their business but also for keeping them as a return customer. After all, customers don’t want to revisit a location if they don’t feel both safe and comfortable. Thus, it is vital for a business owner to do as much as possible to create a better experience for them. The following list entails some of the ways to be proactive in providing

5 Tips for a Killer Website

Posted by Kolten Montgomery on  Aug 2019

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Category: Startups
Having a website can make it easier for people to learn more about your brand or make a purchase. Therefore, it is important that your site contains quality content and is easy to use. Otherwise, potential customers may leave your page in search of others that can furnish what they are looking for. What can you do to provide a quality experience for site visitors? Here are some basic concepts. Make it Easy to Read